These services include the Fedwire Funds Service, the Fedwire Securities Service and the National Settlement Service.
Report general disruptions to any of these services on the service status page on the General Disruptions webpage listed below.
If you experience a localized disruption to one of these services and require individual assistance, contact the help desk at the number listed below.
Depending on the nature of the disruption and the number of customers affected, the Federal Reserve Banks may only be able to process a small number of payments on the telephone using the offline service. Given the manual nature of this service and limited capacity, you should have adequate electronic backup for your primary connections as your preferred contingency alternative.
- General Disruptions
- Help Desk
- Additional Contacts