Heidi Mitchell

Heidi Mitchell is senior vice president with responsibility for cash services and Treasury operations.

In her role, she provides oversight of Eleventh Federal Reserve District cash services, including operations in Dallas, El Paso and Houston, and supports the mission to supply currency and coin to meet demand, maintain the quality and integrity of currency and coin in circulation, and ensure that depository institutions have ready access to cash services.

Mitchell also has responsibility for the Bank’s Treasury Operations Department, which supports the Treasury Bureau of Fiscal Services by assisting federal benefit recipients to transfer benefit payments from paper checks to direct deposit.

She joined the Bank in 2006 as a bank examiner and held various roles in banking supervision, and credit, risk and reserves management (CRRM). In 2017, Mitchell was named assistant vice president and privacy officer and managed the local implementation of the Federal Reserve System’s Data Privacy Framework. In 2019, she was named assistant vice president and assistant general auditor, and later vice president in audit.

Prior to her current position, she served as vice president of CRRM.

Mitchell holds a BBA from Bloomsburg University of Pennsylvania and an MBA from Pennsylvania Western University. She has completed executive education courses at Harvard Business School and Stanford Graduate School of Business.