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Consumer Resources


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Identity Theft

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Money and Banking

  • Take It to the Bank: Your Guide to Opening a Bank Account
    Developed for the Bank on Dallas campaign, this guide provides information on why a bank account is needed and advice on how to open and manage an account. Also available in Spanish.
    Federal Government's website dedicated to helping Americans understand more about their money—how to save it, invest it, and manage it to meet their personal goals.
  • What you can do to avoid bouncing checks and suffering the often high-cost assciated with it.
  • Regulation CC (Availability of Funds and Collection of Checks) (FR Board)
    Explains how electronic check conversion works and what your rights are as a consumer.
  • Currency Information (Bureau of Engraving and Printing)
    Information on the newly designed currency notes as well as designs of past U.S. notes.
  • Coin Information (U.S. Mint)
    Find out about newly minted coins, the new state quarters and commemorative coin sets.
  • Dollars and Cents (FRB Atlanta) Facts about U.S. currency and coin: how they are made, design and features, circulation and how to spot counterfeits.
  • ETA—Electronic Transfer Account (U.S. Treasury)
    Find a provider that offers this low-cost account to which your federal benefit, wage, salary or retirement payment can be deposited electronically.
    ETA informational brochure available in English and Spanish
  • How to File a Consumer Complaint About a Bank (FR Consumer Help)
    What to do if you think a bank has been unfair or deceptive in its dealings with you or has violated a law or regulation.
  • Complaints and Inquiries Hotline: 888-851-1920

Savings Bonds and Treasury Securities

  • Treasury Securities & Programs (U.S. Treasury)
    Information on Treasury bills, notes, bonds and Savings Bonds.
  • Savings Bond Redemption Calculator (U.S.Treasury)
    Compute the redemption values of your Savings Bonds.
  • Treasury Direct (U. S. Treasury)
    Operated by the Bureau of Public Debt, TreasuryDirect allows you to buy Treasury securities—T-bills, notes, and bonds—directly from the government.

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