Skip to main content
Surveys

Special Questions

Texas Business Outlook Surveys
August 28, 2023

Special Questions

For this month’s survey, Texas business executives were asked supplemental questions on wages, prices and the impact of the recent heat wave. Results below include responses from participants of all three surveys: Texas Manufacturing Outlook Survey, Texas Service Sector Outlook Survey and Texas Retail Outlook Survey.

Texas Business Outlook Surveys

Data were collected August 15–23, and 352 Texas business executives responded to the surveys.

1. How has your firm’s revenue and production been impacted by the recent heat wave?
  Aug. '23
(percent)
Increased significantly 2.3
Increased slightly 3.5
No change 70.5
Decreased slightly 18.8
Decreased significantly 4.9

NOTE: 346 responses.

1a. What are the primary drivers of the decrease in revenue or production? Select up to three.
  Aug. '23
(percent)
Lower customer demand  50.6
Temperature-sensitive worksite/difficulty operating in extreme temperature  38.3
Lower labor productivity  29.6
Higher cost of utilities  24.7
Lower labor availability 14.8
Input and raw materials issues (availability, prices, quality, etc.)  12.3
Lower energy reliability   3.7
Other 9.9

NOTES: 81 responses. This question was only posed to those selecting decreased in question 1.

1b. What are the primary drivers of the increase in revenue or production? Select up to three.
  Aug. '23
(percent)
Higher customer demand  80.0
Supply-chain improvements  15.0
Higher energy reliability  10.0
Higher labor productivity 5.0
Higher labor availability 5.0
Lower cost of utilities  0.0
Other 25.0

NOTES: 20 responses. This question was only posed to those selecting increased in question 1.

2. What annual percent change in wages and input prices does your firm expect for this year? Also, by how much do you expect to change selling prices this year?
  2019 2020 2021 2022 2023
  Actual
(percent)
Actual
(percent)
Actual
(percent)
Actual
(percent)
Expected
(percent)
Expected
(percent)
Expected
(percent)
Wages 3.9 2.1 7.0 7.6 5.6 5.3 5.0
Input prices (excluding wages) 3.4 2.7 9.9 9.6 5.9 4.7 4.7
Selling prices 2.4 1.1 6.9 7.4 4.7 3.8 3.3
Data collected Dec. '19 Dec. '20 Dec. '21 Dec. '22 Dec. '22 May '23 Aug. '23

NOTES: 323 responses. Averages are calculated as trimmed means with the lowest and highest 5 percent of responses omitted.

2a. What is the primary driver of the increase in selling prices?
  May '23
(percent)
Aug. '23
(percent)
Higher input costs 40.4 42.6
Higher labor costs 37.2 42.6
Higher demand 8.5 6.6
Higher taxes and/or more regulation 3.1 2.5
Lower productivity 0.9 0.5
Other 9.9 5.1

NOTES: 197 responses. This question was only posed to those expecting an increase in selling prices this year.

2b. What is the primary driver of the decrease in selling prices?
  May '23
(percent)
Aug. '23
(percent)
Lower demand 56.3 55.2
Lower input costs (excluding labor)    25.0 20.7
Lower taxes and/or less regulation 0.0 3.4
Lower labor costs 3.1 0.0
Higher productivity 0.0 0.0
Other 15.6 20.7

NOTES: 29 responses. This question was only posed to those expecting a decrease in selling prices this year.

3. If costs (including wages) are increasing, to what extent are you passing the higher costs on to customers in the way of price increases?
  Dec. '18
(percent)
Aug. '19
(percent)
May '21
(percent)
Nov. '22
(percent)
May '23
(percent)
Aug. '23
(percent)
None 24.4 41.0 36.0 29.8 25.6 28.4
Some 49.2 43.9 38.4 42.5 40.8 41.7
Most 18.1 10.4 16.7 16.3 20.8 18.8
All 8.4 4.6 8.9 11.4 12.7 11.1

NOTE: 344 responses.

4. If costs (including wages) are increasing, how has your firm’s ability to pass those increases on to customers changed over the past three months?
  Dec. '18
(percent)
Aug. '19
(percent)
May '21
(percent)
Nov. '22
(percent)
May '23
(percent)
Aug. '23
(percent)
Much easier now 1.4 1.8 7.0 3.6 3.4 1.3
Somewhat easier now 18.9 13.0 23.9 20.3 22.3 12.3
Similar to three months ago 39.5 46.4 44.2 40.3 34.5 36.8
Somewhat harder now 23.7 26.7 15.8 23.9 33.0 30.8
Significantly harder now 16.5 12.1 9.1 11.9 6.8 18.9

NOTES: 340 responses. Prior to August 2023 the question asked about change over the past six months.

Survey respondents were given the opportunity to provide comments, which can be found in the Comments tab above.

Texas Manufacturing Outlook Survey

Data were collected August 15–23, and 84 Texas manufacturers responded to the survey.

1. How has your firm’s revenue and production been impacted by the recent heat wave?
  Aug. '23
(percent)
Increased significantly 0.0
Increased slightly 6.0
No change 64.3
Decreased slightly 23.8
Decreased significantly 6.0

NOTE: 84 responses.

1a. What are the primary drivers of the decrease in revenue or production? Select up to three.
  Aug. '23
(percent)
Lower labor productivity  52.0
Lower customer demand  48.0
Temperature-sensitive worksite/difficulty operating in extreme temperature  48.0
Higher cost of utilities  24.0
Lower labor availability 20.0
Input and raw materials issues (availability, prices, quality, etc.)  12.0
Lower energy reliability   0.0
Other 4.0

NOTES: 25 responses. This question was only posed to those selecting decreased in question 1.

1b. What are the primary drivers of the increase in revenue or production? Select up to three.
  Aug. '23
(percent)
Higher customer demand  100.0
Higher labor productivity 20.0
Supply-chain improvements  20.0
Lower cost of utilities  0.0
Higher labor availability 0.0
Higher energy reliability  0.0
Other 0.0

NOTES: 5 responses. This question was only posed to those selecting increased in question 1.

2. What annual percent change in wages and input prices does your firm expect for this year? Also, by how much do you expect to change selling prices this year?
  2019 2020 2021 2022 2023
  Actual
(percent)
Actual
(percent)
Actual
(percent)
Actual
(percent)
Expected
(percent)
Expected
(percent)
Expected
(percent)
Wages 3.4 3.3 6.9 8.5 5.5 4.8 4.9
Input prices (excluding wages) 3.2 3.0 16.7 13.5 5.1 3.5 3.8
Selling prices 2.2 1.6 10.7 9.8 4.5 2.4 2.7
Data collected Dec. '19 Dec. '20 Dec. '21 Dec. '22 Dec. '22 May '23 Aug. '23

NOTES: 80 responses. Averages are calculated as trimmed means with the lowest and highest 5 percent of responses omitted.

2a. What is the primary driver of the increase in selling prices?
  May '23
(percent)
Aug. '23
(percent)
Higher input costs 51.1 54.0
Higher labor costs 31.1 38.0
Higher demand 11.1 2.0
Higher taxes and/or more regulation 0.0 2.0
Lower productivity 0.0 2.0
Other 6.7 2.0

NOTES: 50 responses. This question was only posed to those expecting an increase in selling prices this year.

2b. What is the primary driver of the decrease in selling prices?
  May '23
(percent)
Aug. '23
(percent)
Lower demand 53.3 53.8
Lower input costs (excluding labor) 40.0 30.8
Lower labor costs 0.0 0.0
Higher productivity 0.0 0.0
Lower taxes and/or less regulation 0.0 0.0
Other 6.7 15.4

NOTES: 13 responses. This question was only posed to those expecting a decrease in selling prices this year.

3. If costs (including wages) are increasing, to what extent are you passing the higher costs on to customers in the way of price increases?
  Dec. '18
(percent)
Aug. '19
(percent)
May '21
(percent)
Nov. '22
(percent)
May '23
(percent)
Aug. '23
(percent)
None 17.2 40.6 15.2 16.3 23.8 23.1
Some 50.5 45.5 44.6 48.9 34.5 37.2
Most 23.2 9.9 29.3 14.1 22.6 25.6
All 9.1 4.0 10.9 20.7 19.0 14.1

NOTE: 83 responses.

4. If costs (including wages) are increasing, how has your firm’s ability to pass those increases on to customers changed over the past three months?
  Dec. '18
(percent)
Aug. '19
(percent)
May '21
(percent)
Nov. '22
(percent)
May '23
(percent)
Aug. '23
(percent)
Much easier now 1.0 1.0 15.4 6.6 7.8 2.6
Somewhat easier now 26.5 12.7 28.6 17.6 12.5 13.0
Similar to three months ago 35.7 45.1 37.4 39.6 31.3 35.1
Somewhat harder now 20.4 25.5 14.3 20.9 39.1 23.4
Significantly harder now 16.3 15.7 4.4 15.4 9.4 26.0

NOTES: 64 responses. Prior to August 2023 the question asked about change over the past six months.

Texas Service Sector Outlook Survey

Data were collected August 15–23, and 268 Texas business executives responded to the survey.

1. How has your firm’s revenue and production been impacted by the recent heat wave?
  Aug. '23
(percent)
Increased significantly 3.1
Increased slightly 2.7
No change 72.5
Decreased slightly 17.2
Decreased significantly 4.6

NOTE: 262 responses.

1a. What are the primary drivers of the decrease in revenue or production? Select up to three.
  Aug. '23
(percent)
Lower customer demand  51.8
Temperature-sensitive worksite/difficulty operating in extreme temperature  33.9
Higher cost of utilities  25.0
Lower labor productivity  19.6
Input and raw materials issues (availability, prices, quality, etc.)  12.5
Lower labor availability 12.5
Lower energy reliability   5.4
Other 12.5

NOTES: 56 responses. This question was only posed to those selecting decreased in question 1.

1b. What are the primary drivers of the increase in revenue or production? Select up to three.
  Aug. '23
(percent)
Higher customer demand  73.3
Higher energy reliability  13.3
Supply-chain improvements  13.3
Higher labor availability 6.7
Higher labor productivity 0.0
Lower cost of utilities  0.0
Other 33.3

NOTES: 15 responses. This question was only posed to those selecting increased in question 1.

2. What annual percent change in wages and input prices does your firm expect for this year? Also, by how much do you expect to change selling prices this year?
  2019 2020 2021 2022 2023
  Actual
(percent)
Actual
(percent)
Actual
(percent)
Actual
(percent)
Expected
(percent)
Expected
(percent)
Expected
(percent)
Wages 4.1 1.3 7.0 7.4 5.6 5.5 5.1
Input prices (excluding wages) 3.5 2.6 7.4 8.9 6.2 5.0 4.9
Selling prices 2.5 0.8 5.4 7.0 4.7 4.2 3.5
Data collected Dec. '19 Dec. '20 Dec. '21 Dec. '22 Dec. '22 May '23 Aug. '23

NOTES: 243 responses. Averages are calculated as trimmed means with the lowest and highest 5 percent of responses omitted.

2a. What is the primary driver of the increase in selling prices?
  May '23
(percent)
Aug. '23
(percent)
Higher labor costs 38.8 44.2
Higher input costs 37.6 38.8
Higher demand 7.9 8.2
Higher taxes and/or more regulation 3.9 2.7
Lower productivity 1.1 0.0
Other 10.7 6.1

NOTES: 147 responses. This question was only posed to those expecting an increase in selling prices this year.

2b. What is the primary driver of the decrease in selling prices?
  May '23
(percent)
Aug. '23
(percent)
Lower demand 58.8 56.3
Lower input costs (excluding labor)    11.8 12.5
Higher productivity 0.0 6.3
Lower labor costs 5.9 0.0
Lower taxes and/or less regulation 0.0 0.0
Other 23.5 25.0

NOTES: 16 responses. This question was only posed to those expecting a decrease in selling prices this year.

3. If costs (including wages) are increasing, to what extent are you passing the higher costs on to customers in the way of price increases?
  Dec. '18
(percent)
Aug. '19
(percent)
May '21
(percent)
Nov. '22
(percent)
May '23
(percent)
Aug. '23
(percent)
None 28.0 41.2 43.9 34.3 26.2 30.1
Some 48.5 43.3 36.1 40.4 42.8 43.1
Most 15.5 10.6 11.9 17.0 20.3 16.7
All 8.0 4.9 8.2 8.3 10.7 10.2

NOTE: 261 responses.

4. If costs (including wages) are increasing, how has your firm’s ability to pass those increases on to customers changed over the past three months?
  Dec. '18
(percent)
Aug. '19
(percent)
May '21
(percent)
Nov. '22
(percent)
May '23
(percent)
Aug. '23
(percent)
Much easier now 1.6 2.2 3.8 2.6 2.0 0.9
Somewhat easier now 15.0 13.2 22.2 21.2 25.5 12.0
Similar to three months ago 41.5 46.9 46.9 40.5 35.5 37.3
Somewhat harder now 25.4 27.2 16.3 24.9 31.0 33.3
Significantly harder now 16.6 10.5 10.9 10.8 6.0 16.4

NOTES: 258 responses. Prior to August 2023 the question asked about change over the past six months.

Texas Retail Outlook Survey

Data were collected August 15–23, and 61 Texas retailers responded to the survey.

1. How has your firm’s revenue and production been impacted by the recent heat wave?
  Aug. '23
(percent)
Increased significantly 0.0
Increased slightly 8.5
No change 61.0
Decreased slightly 23.7
Decreased significantly 6.8

NOTE: 59 responses.

1a. What are the primary drivers of the decrease in revenue or production? Select up to three.
  Aug. '23
(percent)
Lower customer demand  64.7
Temperature-sensitive worksite/difficulty operating in extreme temperature  35.3
Lower labor productivity  23.5
Higher cost of utilities  17.6
Input and raw materials issues (availability, prices, quality, etc.)  17.6
Lower labor availability 11.8
Lower energy reliability   0.0
Other 5.9

NOTES: 17 responses. This question was only posed to those selecting decreased in question 1.

1b. What are the primary drivers of the increase in revenue or production? Select up to three.
  Aug. '23
(percent)
Higher customer demand  80.0
Higher labor availability 20.0
Supply-chain improvements  20.0
Higher labor productivity 0.0
Lower cost of utilities  0.0
Higher energy reliability  0.0
Other 40.0

NOTES: 5 responses. This question was only posed to those selecting increased in question 1.

2. What annual percent change in wages and input prices does your firm expect for this year? Also, by how much do you expect to change selling prices this year?
  2019 2020 2021 2022 2023
  Actual
(percent)
Actual
(percent)
Actual
(percent)
Actual
(percent)
Expected
(percent)
Expected
(percent)
Expected
(percent)
Wages 4.1 1.1 7.8 8.2 4.4 4.4 4.5
Input prices (excluding wages) 3.4 3.3 13.2 9.9 5.1 4.9 4.4
Selling prices 2.9 2.4 12.4 8.7 4.1 3.9 3.1
Data collected Dec. '19 Dec. '20 Dec. '21 Dec. '22 Dec. '22 May '23 Aug. '23

NOTES: 56 responses. Averages are calculated as trimmed means with the lowest and highest 5 percent of responses omitted.

2a. What is the primary driver of the increase in selling prices?
  May '23
(percent)
Aug. '23
(percent)
Higher input costs 62.8 62.9
Higher labor costs 25.6 25.7
Higher demand 2.3 5.7
Higher taxes and/or more regulation 0.0 2.9
Lower productivity 0.0 0.0
Other 9.3 2.9

NOTES: 35 responses. This question was only posed to those expecting an increase in selling prices this year.

2b. What is the primary driver of the decrease in selling prices?
  May '23
(percent)
Aug. '23
(percent)
Lower demand 42.9 54.5
Lower input costs (excluding labor)    28.6 18.2
Higher productivity 0.0 9.1
Lower labor costs 0.0 0.0
Lower taxes and/or less regulation 0.0 0.0
Other 28.6 18.2

NOTES: 11 responses. This question was only posed to those expecting a decrease in selling prices this year.

3. If costs (including wages) are increasing, to what extent are you passing the higher costs on to customers in the way of price increases?
  Dec. '18
(percent)
Aug. '19
(percent)
May '21
(percent)
Nov. '22
(percent)
May '23
(percent)
Aug. '23
(percent)
None 18.4 26.5 20.4 19.7 21.7 20.7
Some 52.6 53.1 51.0 36.1 38.3 36.2
Most 15.8 10.2 18.4 31.1 21.7 25.9
All 13.2 10.2 10.2 13.1 18.3 17.2

NOTE: 59 responses.

4. If costs (including wages) are increasing, how has your firm’s ability to pass those increases on to customers changed over the past three months?
  Dec. '18
(percent)
Aug. '19
(percent)
May '21
(percent)
Nov. '22
(percent)
May '23
(percent)
Aug. '23
(percent)
Much easier now 5.3 2.1 6.4 3.3 4.3 1.8
Somewhat easier now 7.9 14.6 44.7 23.0 23.4 10.7
Similar to three months ago 28.9 39.6 27.7 32.8 31.9 39.3
Somewhat harder now 36.8 33.3 14.9 29.5 29.8 30.4
Significantly harder now 21.1 10.4 6.4 11.5 10.6 17.9

NOTES: 59 responses. Prior to August 2023 the question asked about change over the past six months.

Special Questions Comments

These comments have been edited for publication.

Texas Manufacturing Outlook Survey
Chemical manufacturing
  • Some long-term contract customers are asking for price reductions.
Computer and electronic product manufacturing
  • Customers were willing to accept practically any price increase over the last couple of years. We are starting to see resistance to continued price increases and expect more resistance going forward. We feel forced to increase wages for blue-collar staff in particular, which means that we'll see continued margin compression over the next year.
  • Inflation already took place years ago; we are in the process of deflation in the industrial manufacturing business—high deflation. Pricing negotiations, heavy-duty cost cutting, but still high labor costs are placing enormous pressure on profit margins.
  • Competition is driving sales prices down while the cost of doing business has increased.
Fabricated metal product manufacturing
  • It is a very competitive market, resulting in companies bidding low prices to keep productivity increased or at the same level.
Food manufacturing
  • Our average wage is up due to increased overtime.
Food and beverage stores
  • The consumer will continue to decrease spending across the board but particularly discretionary spending. Basic household items (food and gas) continue to increase. The consumer has held the economy up very well with the interest rate increases over the past two years, but that is coming to an end. We expect to experience two quarters of negative growth over the next 12–18 months.
Plastics and rubber products manufacturing
  • The drilling activity increased postpandemic. We're now seeing a significant reduction in drilling activity. Orders are slowing. The backlog we have is sufficient to carry us through this slowdown for a few months, but we aren't backfilling our shipments with new orders as quickly as we would like. Things will rebound, but it may take until January 2024.
Primary metal manufacturing
  • It is harder to cover all cost increases this year due to foreign imports of our products at much cheaper and probably subsidized prices.
Printing and related support activities
  • So far with the various price increases we have to implement, there has been little to no pushback. We’ll see what happens on this next run as we have had to give some significant pay increases in the plant over the past few months and will be increasing prices effective Oct 1.
Textile product mills
  • It is very difficult for us to change our pricing. We have a large, distributed retail network and sell through various channels, so we'd have to communicate an increase to 100’s of stores, etc. We built in a healthy profit margin when we did a price increase in 2021 (our only one in seven years) with the idea that we could withstand higher costs without changing pricing for multiple years.
Transportation equipment manufacturing
  • The ability of this company to pass on costs is limited to custom products that are difficult if not impossible to find elsewhere in an acceptable time frame. Increases are not accepted by our customers for standard products that we sell. Customers will simply order from Asia—specifically China, India and South Korea where markets are established.
Texas Service Sector Outlook Survey
Professional, scientific and technical services
  • For a sole proprietor consulting business, the charge rate is dependent upon the job and the level of expertise needed. My costs of providing the services really don't change. Travel expenses (if any) are borne by the client. The charge rate and the number of hours determine the revenue.
  • Working baby boomers and business owners are overworked and exhausted with no end in sight. Cultivating replacement is a challenge as the younger workforce is prone to job hopping. Finding and retaining qualified workers is still a huge problem. The U.S. pool of well-trained, experienced workers with good work ethic is shrinking and dwindling fast. Not a good forecast for our country’s global competitiveness.
  • Most of our customers are under long-term contracts. Clients review invoices more critically.
  • We are having to blend our higher cost on-shore labor prices with lower cost near-shore labor to keep blended rates to clients flat or lower.
  • Due to overall inflation, higher interest rates and uncertainty, customers are more sensitive to price increases, which requires a higher level of communication and collaboration.
  • China is putting pressure in our prices.
  • Our billing rate increases go into effect on Jan. 1. We expect that clients will be less receptive to rate increases for 2024.
  • Excessive regulations are driving up input costs and insurance costs, which is translating to real inflation to a much higher extent than what is being told to people.
Ambulatory health care services
  • As an outpatient imaging provider, we can only be more efficient and hope that patient volumes maintain current levels. We believe volumes are partly impacted by travel plans, both referring physicians and patients, and should improve in September.
  • Medical services have fixed pricing. Medicare and Medicaid prices gradually erode lower and commercial prices are overall flat. Downward pressure in prices is relentless.
Educational services
  • As a state university, our primary revenue is tuition and fees, which are under a state freeze for two years. We generate some revenue from campus food services, and those prices will increase slightly to reflect the higher costs.
Administrative and support services
  • We are a staffing agency, and our selling prices are determined by employee wages.
Personal and laundry services
  • Customers appear to be more price sensitive. We feel we are now capped at increasing prices.
Credit intermediation and related activities
  • Costs are increasing and we are not able to pass the increases along.
  • We have been able to pass on some costs due to our competition not being able to deliver and tighter supply for customers.
Warehousing and storage
  • We gave employees a 3.5 percent wage increase for cost-of-living adjustment for this year, and we increased selling prices about 4 percent.
Support activities for transportation
  • Unfortunately, we are forced to near-shore certain positions in order to retain profitability, due to the dramatic increase in other costs.
Truck transportation
  • We repair heavy duty trucks and trailers. Our customers are feeling the pinch in reduced freight rates and less freight moving.
Texas Retail Outlook Survey
Health and personal care stores
  • Our reimbursements from the insurance companies are set at the beginning of the year, but drug manufacturers and other suppliers seem to raise costs whenever they can.
Motor vehicle and parts dealers
  • Our business is more challenging currently given the increasing cost of doing business as a result of high interest rates and inflation impacting the affordability of our customers.
Merchant wholesalers, durable goods
  • It's harder to pass on costs when fuel is more expensive at the same time.
Food services and drinking places
  • We had price increases at the beginning of the second quarter, and we do not plan to raise prices for at least six months, so long as there is no sudden markup and we are forced to.
  • People don't need to eat out. If prices go up too fast, customers will eat out less. They will cook at home.  It is already happening.

Questions regarding the Texas Business Outlook Surveys can be addressed to Emily Kerr at emily.kerr@dal.frb.org.

Sign up for our email alert to be automatically notified as soon as the latest surveys are released on the web.